Customer Satisfaction Survey

Customer Satisfaction Survey

Thank you for giving us the opportunity to serve you better.  K-LINE INSULATORS LIMITED (KLI) is an ISO 9001 Registered company.  To assist us in measuring our performance and Continuous Improvement objectives, please take a few moments to complete the brief Client Satisfaction Survey.  We welcome your feedback and value your comments and suggestions.

Thank you,
K-LINE INSULATORS TEAM


Contact *
Contact
Phone
Phone
Address
Address
1) In what capacity did/do we serve you? Please select all that apply.
2) How do you rate KLI Customer Service personnel knowledge and responsiveness to your inquiries?
3) How do you rate KLI Engineering and Technical personnel knowledge and responsiveness to your inquiries?
4) How do you rate KLI delivery performance to your required dates?
5) How would you rate the packaging of KLI Products?
6) How do you rate the long-term performance of KLI Products?
8) How would you rate the quality of the products provided?
9) Compared to our competitors, is our product quality better, worse or about the same?
10) Compared to our competitors, are our product prices more reasonable, less reasonable or about the same?
11) How would you rate KLI Products cost effectiveness (value for long term benefits)?
12) How many years has your company been using or have experience with KLI products?
13) What is your overall level of Client Satisfaction with KLI?
14) You would recommend KLI to another user.
14) You would recommend KLI to another user.